Information about shipping conditions and shipping costs

Payment and shipping

Terms of payment

For deliveries within Austria, to Germany, the rest of the EU countries, Norway, Serbia and Switzerland, you have the following payment options:

  • Payment with PayPal
  • Payment with debitcards – Mastercard, Visa, American Express
  • Payment with Amazon pay
  • Payment with online banking via Klarna
  • Prepayment by bank transfer

Via PayPal Checkout:
– Payment via PayPal

Via Stripe:
– Payment by credit card

Further details on payment

If you pay by credit card (without using a payment service provider), your credit card account will be charged upon conclusion of the contract.

Our bank details:

Volksbank Brixlegg
Freunde gesunder Lebensart
IBAN: AT97 4239 0030 0008 8487
BIC: VBOEATWWINN

Shipping terms

Delivery is within Austria and to all other EU countries. Please note that shipping to Greenland is not permitted. However, Canary Islands, Ceuta, Melilla, Channel Islands, Büsingen, Helgoland are also supplied. Shipping costs are inclusive of VAT. Switzerland, Serbia and Norway are delivered tax-free; by using the EORI-No. no VAT will be charged on shipping costs and goods. But beware there will be customs duties which have to be paid by the buyer.

Deliveries within Austria:

We charge a shipping flat rate of €8,90. We always stay up to date, to get the best supplier for the shipping and keep the costs as low as possible. From an order value of 175,00 € we deliver free of shipping costs.

Deliveries to Germany:

We charge a shipping flat rate of €8,90. We always stay up to date to get the best supplier for the shipping and keep the costs as low as possible. From an order value of 200,00 € we deliver free of shipping costs.

Deliveries to other EU countries:

Shipping costs will be displayed in the shopping cart after you have entered your country and postcode. We will always keep up to date, to get the best shipping provider and keep costs as low as possible.

Deliveries to Switzerland, Serbia and Norway:

Shipping costs will be displayed in the shopping cart after you have entered your country and postcode. We will always keep up to date, to get the best shipping provider and keep costs as low as possible.

Delivery deadlines

Unless otherwise stated in the item description, the goods will be delivered in Austria within 1 – 2 working days, to Germany and Switzerland within 3 – 4 working days, to the other EU countries and to Norway, Serbia and Ireland in 3 – 7 working days after order confirmation. If the payment option ‘Prepayment’ is selected, delivery begins after receipt of payment.

If you have any questions, you will find our contact details here.