Payment and shipping

Payment terms

For deliveries within Austria, to Germany, the rest of the EU countries, Norway, Serbia, the United Kingdom and Switzerland, you have the following payment options:

  • Payment by PayPal
  • Payment by card – Mastercard, Visa, American Express
  • Payment with Amazon pay
  • Payment with online banking via Klarna (Sofort)
  • Payment in advance by bank transfer

About PayPal Checkout:
– Payment by PayPal

About Stripe:
– Payment by credit card

Further payment details

If you pay by credit card (without using a payment service provider), your credit card account will be charged upon conclusion of the contract.

Our bank details:

Volksbank Brixlegg
Friends of healthy living
IBAN: AT97 4239 0030 0008 8487
BIC: VBOEATWWINN

Shipping conditions

Delivery is made within Austria and to all other EU countries. Please note that shipping to Greenland is not allowed. However, Canary Islands, Ceuta, Melilla, Channel Islands, Büsingen, Helgoland are also supplied.
Shipping costs are inclusive of VAT.
The Switzerland, Serbia and Norway are supplied tax-free; by using the EORI-No. no VAT is shown on shipping costs and goods. But beware there will be customs duties, which have to be paid by the buyer.

Deliveries within Austria:

We charge a flat shipping rate of €8.90.
We always stay on top of getting the best provider for shipping and keep the costs as low as possible.

From an order value of €175.00 we deliver free of shipping costs.

Deliveries to Germany:

We charge a flat shipping rate of €8.90.
We always keep up to date to get the best provider for shipping and keep the costs as low as possible.

From an order value of €200.00 we deliver free of shipping costs.

Deliveries to the rest of the EU:

Shipping costs are displayed in the shopping cart after you have entered your country and postcode.
We always keep up to date to get the best provider for shipping and keep the costs as low as possible.

Deliveries to Switzerland, Serbia and Norway:

Shipping costs are displayed in the shopping cart after you enter your country and postcode.
We always keep up to date to get the best provider for shipping and keep the costs as low as possible.

Deliveries to the United Kingdom:

The minimum order value for deliveries to the UK is €180 excluding VAT. Shipping costs will be displayed in the shopping cart after you have entered your country and postcode. We always keep up to date to get the best provider for shipping and keep the cost as low as possible.

Delivery times

Unless a different period is stated in the item description, the goods will be delivered in Austria within 1 – 2 working days, to Germany and Switzerland within 2 – 5 working days, to the other EU countries and to Norway, Serbia and Ireland in 3 – 7 working days, to the United Kingdom in 5 – 9 working days after order confirmation. If you choose the payment option ‘Prepayment’, delivery will start after receipt of payment.

If you have any questions, please find our contact details here.