{"id":20670,"date":"2017-01-30T15:51:21","date_gmt":"2017-01-30T14:51:21","guid":{"rendered":"https:\/\/stucco-naturale.com\/payment-and-shipping\/"},"modified":"2026-04-24T22:07:18","modified_gmt":"2026-04-24T20:07:18","slug":"payment-and-shipping","status":"publish","type":"page","link":"https:\/\/www.stucco-naturale.com\/en\/payment-and-shipping\/","title":{"rendered":"Payment and shipping"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_block_section\">\n<div class=\"et_pb_row_0 et_pb_row et_block_row\">\n<div class=\"et_pb_column_0 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2>Payment and Shipping<\/h2>\n<p><\/p>\n<p>&nbsp;<\/p>\n<p><\/p>\n<h3>Payment Terms<\/h3>\n<p><\/p>\n<p>For deliveries within Austria, to Germany, to other EU countries, to Norway, Serbia, the United Kingdom, and Switzerland, you have the following payment options:<\/p>\n<p><\/p>\n<p>- Prepayment by bank transfer<br \/>- Cash on delivery (plus a cash on delivery fee of \u20ac16.50) \u2013 available only in Germany and Austria, and only upon request via email!<br \/>- Payment via Amazon Pay<br \/>- Payment via PayPal<\/p>\n<p><\/p>\n<p><strong>About Mollie:<\/strong><br \/>- Payment by credit card \u2013 Visa \u2013 MasterCard \u2013 American Express<br \/>- Payment via Apple Pay<br \/>- Payment via Google Pay<br \/>- Payment via P24<br \/>- Payment via Multibanco<br \/>- Payment via iDeal<br \/>- Payment via Bancontact<br \/>- Payment via Klarna<\/p>\n<p><\/p>\n<p><strong>Further payment details<\/strong><\/p>\n<p><\/p>\n<p>When paying by credit card (without using a payment service provider), your credit card account will be charged upon conclusion of the contract.<\/p>\n<p><\/p>\n<p><strong>Our bank details:<\/strong><\/p>\n<p><\/p>\n<p>Account holder: Freunde gesunder Lebensart<br \/>IBAN: AT97 4239 0030 0008 8487<br \/>BIC: VBOEATWWINN<\/p>\n<p><\/p>\n<h3>Shipping Terms<\/h3>\n<p><\/p>\n<ul>\n<li>Delivery is available <strong>within Austria<\/strong>, to <strong>all other EU countries <\/strong>, and to <strong>Switzerland<\/strong>. Please note that shipping to Greenland is not permitted. <strong>However, we also ship to the Canary Islands, Ceuta, Melilla, the Channel Islands, B\u00fcsingen, and Heligoland<\/strong>. Shipping costs include statutory VAT<\/li>\n<li><strong>Serbia and Norway<\/strong> are delivered tax-free; by using the EORI number, <strong>no VAT<\/strong> is charged on shipping costs and goods. <em>But please note<\/em> customs duties will apply, which are to be borne by the buyer<\/li>\n<\/ul>\n<p><\/p>\n<p><strong>Deliveries within Austria:<\/strong><\/p>\n<p><\/p>\n<p>Shipping costs are based on the total weight of your order.<br \/>For orders up to 10 kg, we charge \u20ac5.90.<br \/>For orders from 10.01 to 35 kg, shipping costs are \u20ac8.90. <br \/>For orders weighing 35.01 kg or more, a flat rate of \u20ac12.90 per order applies.<\/p>\n<p><\/p>\n<p>All prices include applicable VAT<\/p>\n<p><\/p>\n<p><strong>Deliveries to Germany:<\/strong><br \/>Shipping costs are based on the total weight of your order. <br \/>For orders up to 35 kg, we charge \u20ac9.90.<br \/>For orders weighing between 35.01 and 70 kg, we charge \u20ac14.90.<br \/>For orders weighing 70.01 kg or more, we charge a flat rate of \u20ac19.90 per order.<\/p>\n<p><\/p>\n<p>All prices include applicable VAT<\/p>\n<p><\/p>\n<p><strong>Deliveries to other EU countries:<\/strong><\/p>\n<p><\/p>\n<p>Shipping costs are displayed in the shopping cart after you have entered your country and postal code.<br \/>We constantly monitor the market to find the best shipping provider and keep costs as low as possible.<\/p>\n<p><\/p>\n<p><strong>Delivery to Switzerland:<\/strong><\/p>\n<p><\/p>\n<p>Free shipping, customs cleared, taxes paid \u2013 fees are displayed in the shopping cart after you enter your country and postal code.<br \/>We stay up to date to find the best shipping provider and keep costs as low as possible.<\/p>\n<p><\/p>\n<p><strong>Deliveries to Serbia and Norway:<\/strong><\/p>\n<p><\/p>\n<p>Shipping costs are displayed in the shopping cart after you enter your country and postal code.<br \/>We stay up to date to ensure we use the best shipping provider and keep costs as low as possible.<\/p>\n<p><\/p>\n<p><strong>Deliveries to the United Kingdom:<\/strong><\/p>\n<p><\/p>\n<p>The minimum order value for deliveries to the United Kingdom is \u20ac180 excluding VAT. Shipping costs are displayed in the shopping cart after you have entered your country and postal code. We stay up to date to ensure we use the best shipping provider and keep costs as low as possible. <br \/><strong>Please note:<\/strong> Import VAT, import duties, and administrative fees must be paid by the customer. These costs are in addition to the purchase price. The money will be charged directly to you by UK Customs. We cannot predict how high these costs will be.<\/p>\n<p><\/p>\n<h3>Delivery Times<\/h3>\n<p><\/p>\n<div class=\"elementToProof\">Unless different delivery times are specified in the product description, the goods will be shipped after order confirmation within the following timeframes:<\/div>\n<p><\/p>\n<ul data-end=\"\u201c444\u201d\" data-start=\"\u201c259\u201d\">\n<li>\n<div class=\"elementToProof\" role=\"presentation\"><b>Austria:<\/b> 1\u20132 business days<\/div>\n<\/li>\n<li>\n<div class=\"elementToProof\" role=\"presentation\"><b>Germany and Switzerland:<\/b> 2\u20135 business days<\/div>\n<\/li>\n<li>\n<div class=\"elementToProof\" role=\"presentation\"><b>Cyprus, Greece, and Malta:<\/b> 14\u201321 business days<\/div>\n<\/li>\n<li>\n<div class=\"elementToProof\" role=\"presentation\"><b>Other EU countries, Norway, and Serbia:<\/b> 3\u20137 business days<\/div>\n<\/li>\n<li>\n<div class=\"elementToProof\" role=\"presentation\"><b>United Kingdom:<\/b> 5\u20139 business days<\/div>\n<\/li>\n<\/ul>\n<p><\/p>\n<div class=\"elementToProof\">If you select the payment method <i>Prepayment<\/i>, the delivery period begins upon receipt of payment.<\/div>\n<p><\/p>\n<p>If you have any questions, you can find our contact information <a href=\"https:\/\/www.stucco-naturale.com\/en\/contact\/\">here<\/a>.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><span class=\"et_bloom_bottom_trigger\"><\/span>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-20670","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6 (Yoast SEO v27.6) - 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